Tickets will be responded to based on the order to which they has been received.
Our support service level agreements (SLA)'s is define as the type, quality, and channel of expected support by setting deadlines on critical support metrics, such as resolution times or response times across different support channels and operational area tiers.
If you experience any challenges with creating or posting a ticket, please send an e-mail to terry@myemployeeconnections.com or call (708) 334-7796.
